Quality Assurance at ITI
The Quality Assurance Department (QAD) of the ITI is responsible for ensuring that the high standards of the institute are upheld in all its products and services. QAD maintains contact with the external assessment bodies for Conformity Assessment (SLAB & SLSI) to secure and maintain their respective accreditations and/certifications for ITI laboratories/and sections.QAD assures that the performance of the QMS is maintained through regular technical audits, training programmes, external quality assurance schemes, reviews, etc.
QAD conducts monthly internal audits on ISO/IEC 17025:2005 to ensure the testing laboratories of ITI are complying to the standard requirements and national regulatory requirements as well. Internal and external quality control activities are being planned on laboratory’s requests. ISO 9001:2008 certified sections are also being monitored on quality management systems through monthly audit cycles. Annual management reviews on both the systems are being held to review the continual improvement and the effectiveness of the quality management systems of the accredited laboratories, R&D sections and the Information Services Centre. ITI have an team of auditors to serve in monthly internal audits who have been trained on auditing on both standard requirements by QAD.